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FAQ
A: We have many years' experience in manufacturing valves, including ball valves, float valves, steam traps, pressure reducing valves, check valves, etc. And we have professional teams to control the quality and service. Besides this, we also innovate constantly to improve our products performance. What's more, OEM is available. Finally, we also have most competitive price and fast delivery.
Q2: How Long Can I Get The Quotation?
A: Usually during working days, we will quote you within 24 hours.
Q3: What's The Shipping Way?
A: If the weight is light, we suggest to take the valves by courier, such as DHL, TNT, UPS, etc. If heavy, then by sea, or if hurry, by air is also another choice. We will give best suggestion to our customers.
Q4: How About The Package?
A: Usually it is standard seaworthy export package, plywood cases, pallets. Or according to customers' requirements.
Q5: What is your payment term?
A: T/T, Western Union, MoneyGram, and Paypal.This is negotiable.
Q6: Can you give me a discount?
A: As you know, we are manufactory, so please believe us our price is competitive.If the quantity is big, we can consider give you a discount.
Q7: Do you have OEM service ?
A: Yes. A variety of products size, quality and quantity can be customized according to your needs.
Q8: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q9: How can you guarantee the quality of products?
A: First of all, We have the numerical control device to manufacture products accurately. Then our quality inspectors will test products one by one to make sure every product or fitting we sell is qualified.
Q10: If there is any quality problem, how do you solve it?
A: Normally replacement, or compensation, or resend goods to customers as per the condition. To be discussed as per condition.
FAQ
Contact Us
Name: Carbry
Tel: +86-15990721192
E-mail: carbry@shinevalve.com
WeChat: 86 15990721192
Whatsapp: 86 15990721192
Add: BINHAI INDUSTRIAL ZONE, LONGWAN, WENZHOU, ZHEJIANG, CHINA
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